Co-op provides a service to our Owners and Non-Owners to
enable them to purchase bulk or case quantities of products
we carry and case or smaller quantities of products we do
not regularly carry. Because the handling of Special Orders
requires additional time and attention, we have adopted the
following policies and procedures to make this system
effective and efficient for our Owners and us.
An order needs to be a
sack; bag or whatever forms the item comes from the
wholesaler to qualify for case pricing. This is
calculated at 20% over cost for current Owners and no
discounts for Non-Owners and Owners not current on their
payment plans. (effective 1 September 2013)
an item is available from a wholesaler in an amount less
than a case, called an "each"¯, that type of Special
Order will be priced at regular retail per department
Those orders will receive it as usual at the register.
Special Order prices and availability are not
guaranteed. Wholesale prices may change between the time
the customer places the order and the time it is
received by the Co-op. Buyers do their best to try to
obtain the product in a timely manner, but product
availability, supplier minimums, and infrequency of
ordering from certain vendors may cause delays.
A deposit of 20% may be required for products that the
Co-op does not regularly stock. The deposit is
non-refundable, unless the product is unavailable.
When a Special Order is received, the customer will be
notified. Non-perishable items must be picked up within
unless other arrangements are made.
Perishables must be picked up within one week, no